Sales and service conversations, handled. Coming soon.
A pack for dealerships and service shops covering vehicle and service questions, appointment requests and follow-ups. It's in development; the core platform already works for auto businesses today.
Built for: Dealerships, independent repair shops and auto service centers.
New contact
via Text message
Is the blue SUV on your website still available?
Happy to check! Do you have the stock number or a link to the listing? And are you planning to trade in a vehicle?
Stock 4471. Yes, a 2017 sedan.
The problem
What this pack will address
Internet leads expect replies in minutes
Shoppers contact several stores at once. Fast, specific answers keep them talking to you.
Service desks field endless status calls
Common questions about hours, services and next steps can be answered by text instead of the phone.
Past customers drift to other shops
Service-due and check-in campaigns keep you in touch between visits.
Planned
What Casey will do
The pack's persona is a starting point. Rename it, change the tone, and edit every rule and answer.
- Answer sales and service questions from your knowledge base
- Collect vehicle, trade-in and timeline details, then open a deal
- Request service appointments and send reminders
- Run service-due and lease-end campaigns
Casey
Sales & service assistant (planned)
Tone
Never say
Exact prices before an inspection
Always do
Ask for the service address
Hand off when
Gas smell or carbon monoxide
Knowledge
Pipeline
Suggested pipeline: Vehicle sales
The AI opens deals and qualifies leads as it talks. Your team moves them forward.
- New lead
- Contacted
- Appointment set
- Showed
- Sold
- Lost
New lead
Water heater leak
Gutter cleaning
Contacted
Maintenance plan
Appointment set
Attic insulation
Showed
A/C tune-up
Campaigns
Templates included
- Service due reminder
- Lease-end check-in
- Unsold lead follow-up
Campaigns respect quiet hours and opt-outs automatically.
FAQ
Auto questions
When will the Auto pack be ready?
We don't have a date to share yet. In the meantime, everything in the platform works for auto businesses today, so you can build your own agent now.
Can we help shape it?
Yes, please. Email us with the workflows you'd want covered, or open an issue in the repository.
More solutions
Other industry packs
Build your own agent while the pack is in progress.
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