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SolutionsAgencies & white-label

Launch AI employees for your clients under your own brand.

Run every client in its own sub-account with your logo and colors, start each one from an industry pack, and own the platform instead of reselling someone else's.

Built for: Marketing agencies, consultants and media companies that want to offer AI employees to their own clients.

Sample conversation · AgenciesAI active

New contact

via Web chat

Do you have any openings for a consultation next week?

Nova · AI

We do! Consultations take about 30 minutes. Are mornings or afternoons better for you, and what would you like to discuss?

Afternoons. I'm interested in your monthly maintenance plan.

Lead qualified: Warm · Tagged: maintenance-plan
Nova · AI

Perfect. I've passed this to the team to confirm a time. Can I get your name and mobile number?

Nova is handling this conversationTake over

The problem

What this pack solves

01

Reselling ties you to someone else's roadmap

With open-source software you own the stack, set your own prices and never wait on a vendor's feature list.

02

Every client needs an isolated workspace

Sub-accounts keep each client's contacts, conversations, knowledge and channels separate.

03

Setup work repeats for every client

Start from a solution pack, with its persona, knowledge prompts, pipeline and templates, then tailor it.

04

Clients should see your brand, not a vendor's

Agency branding carries through to your clients' experience.

Your AI employee

Meet Nova, your white-label front desk for your clients

The pack's persona is a starting point. Rename it, change the tone, and edit every rule and answer.

  • Gives each client a sub-account with isolated contacts, conversations and knowledge
  • Applies your agency's name, logo and colors to the client experience
  • Starts each new client from an industry pack, ready to customize
  • Connects each client's own Twilio or Telnyx account, or numbers under yours
  • Keeps a per-account audit log and consent ledger
  • Lets your team approve AI drafts until a client is ready for full autonomy
Agent builderDraft approval: on

Nova

White-label front desk for your clients

Tone

ConversationalProfessional

Never say

Exact prices before an inspection

Always do

Ask for the service address

Hand off when

Gas smell or carbon monoxide

Knowledge

Services & areaHours FAQyourcompany.com/warranty

Pipeline

Suggested pipeline: Client onboarding

The AI opens deals and qualifies leads as it talks. Your team moves them forward.

  1. Prospect
  2. Discovery call
  3. Pack configured
  4. Pilot live
  5. Active client
Pipeline · Client onboarding

Prospect

Water heater leak

hot

Gutter cleaning

warm

Discovery call

Maintenance plan

warm

Pack configured

Attic insulation

cold

Pilot live

A/C tune-up

hot

Campaigns

Templates included

  • Reactivation for a new client's old leads
  • Review request after service
  • Seasonal promotion
  • Appointment reminder
  • Any industry pack's templates, cloned per client

Campaigns respect quiet hours and opt-outs automatically.

FAQ

Agencies questions

Is white-label included in the free edition?

Yes. Multi-tenancy, sub-accounts and branding are part of the open-source code. Under the AGPL, if you modify the software and let others use it over a network, you must make your modified source available to those users.

Can clients log in to their own account?

Yes. Invite client users to their own sub-account so they can see conversations, take over chats and review drafts.

Can you help us get set up?

Get in touch and tell us about your clients. We're glad to talk through hosting, migration and custom packs.

Put Nova to work.

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